As a facilitator one of your jobs is to keep things on track. There is a finite amount of time to get the desired objective/output. Sometimes it is important to remember that interactions that seem like they are going no where are the very thing that get the discussion beyond the surface level. Don’t kill the serendipity in conversation just to stay to the minute on your time line.
Facilitators need to have strong emotional intelligence to be effective. It is important to allow people to explore outside the “plan” of your intended your agenda. Let them stray off the path and use your inuition to determine when to reel them in. Improvise accordingly to get back on track. When you facilite with emotion and are open to possibility, instead of an iron fist, you will unlock the best in those you are facilitating.