My rating: 3 of 5 stars
We all get stuck. We all struggle. Those that can communicate their way through it, have an advantage. This book attempts to help give the insight and tools to tackle situations head on and have efficient communication through problems. It did a good job of laying the ground work to do so. I thought Fierce Leadership did a better job and went a bit deeper. If you are a Stephen Covey fan you will like this book.