Author Archives: Derek Neighbors

Customer Delight : The Power of a Bendy Straw

What are you doing to make your customers happy?  What is the experience you are providing them that puts a pep in their step or has them remembering you long after you leave?  How are you wowing them?  I eat [...]

Posted in Startups | 2 Comments

Sunday Book Review : Throw Out Fifty Things by Gail Blanke

Throw Out Fifty Things: Clear the Clutter, Find Your Life by Gail Blanke
My rating: 2 of 5 stars
Good advice that could probably have been summed up in a multi page blog post. It started to get stale after the first [...]

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Sunday Book Review : How Will You Measure Your Life? by Clayton M. Christensen

How Will You Measure Your Life? by Clayton M. Christensen
My rating: 5 of 5 stars
Solid. Absolutely solid. Clay nailed it with this one. The content covers everything from good business to personal purpose in your work and everything in between. [...]

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Sunday Book Review : The Orange Revolution by Adrian Robert Gostick

The Orange Revolution: How One Great Team Can Transform an Entire Organization by Adrian Robert Gostick
My rating: 3 of 5 stars
Adrian does a good job highlighting how few teams are truly high performing and the importance of shared vision towards [...]

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Sunday Book Review : Mindset – The New Psychology of Success by Carol S. Dweck

Mindset: The New Psychology of Success by Carol S. Dweck
My rating: 5 of 5 stars
This book has influenced my thinking more than anything I have read in the last twelve months. Carol has nailed it with this one. So simple, [...]

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How to Run a Lean Coffee Meeting

During a session at Agile Open Northwest convened by Arlo Belshee a number of us discussed good ideas (Lean Coffee, Core Protocols, Open Space Technology, Technical Practices and Team Practices) that needed to be spread.  These are things we take [...]

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Sunday Book Review : Where Good Ideas Come From by Stephen Johnson

Where Good Ideas Come From: The Natural History of Innovation by Steven Johnson
My rating: 5 of 5 stars
Johnson’s books are just plain good. This one is no exception. So much great information. This is a must read for anyone wanting [...]

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Sunday Book Review : Blur by Stan Davis

Blur: The Speed Of Change In The Connected Economy by Stan Davis
My rating: 3 of 5 stars
The book had lots of good content. An example, “Blur requires that we construct organizational structures that are designed for adaptability, not efficiency.” is [...]

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Gangplank Connecting Citizens

There is a wealth of information out there on connecting people, human behavior and civic engagement.  The problem is how do you use it in the face of changing world.  A world that is adapting to technology at a rapid [...]

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Creating The Arizona We Want

I was recently named a Tech Titan by the Phoenix Business Journal. I was asked to speak on a panel with Jeff Pruitt, Craig Barrett, Wendy Jameson moderated by Patrick O’ Grady at the formal event unveiling the Titans. Here [...]

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