Author Archives: Derek Neighbors
Customer Delight : The Power of a Bendy Straw
What are you doing to make your customers happy? What is the experience you are providing them that puts a pep in their step or has them remembering you long after you leave? How are you wowing them? I eat [...]
Sunday Book Review : Throw Out Fifty Things by Gail Blanke
Throw Out Fifty Things: Clear the Clutter, Find Your Life by Gail Blanke
My rating: 2 of 5 stars
Good advice that could probably have been summed up in a multi page blog post. It started to get stale after the first [...]
Sunday Book Review : How Will You Measure Your Life? by Clayton M. Christensen
How Will You Measure Your Life? by Clayton M. Christensen
My rating: 5 of 5 stars
Solid. Absolutely solid. Clay nailed it with this one. The content covers everything from good business to personal purpose in your work and everything in between. [...]
Sunday Book Review : The Orange Revolution by Adrian Robert Gostick
The Orange Revolution: How One Great Team Can Transform an Entire Organization by Adrian Robert Gostick
My rating: 3 of 5 stars
Adrian does a good job highlighting how few teams are truly high performing and the importance of shared vision towards [...]
Sunday Book Review : Mindset – The New Psychology of Success by Carol S. Dweck
Mindset: The New Psychology of Success by Carol S. Dweck
My rating: 5 of 5 stars
This book has influenced my thinking more than anything I have read in the last twelve months. Carol has nailed it with this one. So simple, [...]
How to Run a Lean Coffee Meeting
During a session at Agile Open Northwest convened by Arlo Belshee a number of us discussed good ideas (Lean Coffee, Core Protocols, Open Space Technology, Technical Practices and Team Practices) that needed to be spread. These are things we take [...]
Sunday Book Review : Where Good Ideas Come From by Stephen Johnson
Where Good Ideas Come From: The Natural History of Innovation by Steven Johnson
My rating: 5 of 5 stars
Johnson’s books are just plain good. This one is no exception. So much great information. This is a must read for anyone wanting [...]
Sunday Book Review : Blur by Stan Davis
Blur: The Speed Of Change In The Connected Economy by Stan Davis
My rating: 3 of 5 stars
The book had lots of good content. An example, “Blur requires that we construct organizational structures that are designed for adaptability, not efficiency.” is [...]
Gangplank Connecting Citizens
There is a wealth of information out there on connecting people, human behavior and civic engagement. The problem is how do you use it in the face of changing world. A world that is adapting to technology at a rapid [...]
Creating The Arizona We Want
I was recently named a Tech Titan by the Phoenix Business Journal. I was asked to speak on a panel with Jeff Pruitt, Craig Barrett, Wendy Jameson moderated by Patrick O’ Grady at the formal event unveiling the Titans. Here [...]













