Business
Great Service Requires Constant Attention
By Derek Neighbors, Published on June 16, 2011
I am a fan of great service. When I see it exemplified I try to share it. For example, QuikTrip does a great job #winning. Another company that has always impressed me is Discount Tire. They always greet me right away. They fix my tires for free when repairable. They give me a free air check when my tires are low. All of this even on tires not purchased from them. WOW! They never give me problems when I need tires rotated or tires replaced under warranty that I did purchase from them. Continue Reading
Coworking Space vs Collaborative Workspace
By Derek Neighbors, Published on March 30, 2011
When talking about Gangplank I always struggle to consider it to have anything to do with coworking. After doing some reading on collaborative learning vs. cooperative learning, I believe I can better articulate the difference between collaborative workspaces and coworking spaces. Continue Reading
Skysong: Helping Cement Phoenix as the Place for Mediocre People
By Derek Neighbors, Published on January 12, 2011
The Greater Phoenix Economic Council released a report touting that Skysong actually is exceeding expectations and has been underestimated. Citing a $113 million impact which is largely calculated using salaries of people that have worked there over the last five years. Continue Reading
Public Universities Get a Free Pass
By Derek Neighbors, Published on January 11, 2011
The University of Phoenix announced a 42% decline in enrollment with forecasts that next quarter will see another significant dip. The number one reason cited is a change in rules affecting for-profit-schools that restricts paying admission counselors based on how many students they enroll. Continue Reading