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Sometimes Team Perspective Is Needed
The benefit about working on a high performing team is that everyone expects excellence. There is always a drive that it could be better. Nail a perfect 10 and then ask how it could be an 11.
Read moreIt's About People. Companies Saying Right Wage. Wrong Skill Set.
Why do we keep doing 1950 economic development? Capital first, then innovation and then people. Yet, companies wanting to be here say that it's lack of skilled people that keeps them out. What are we doing to invest in people? Keep and attract the best and brightest?
Read moreFour Principles of Collaborative Consumption
The basis of the 'Sharing Economy' operates on principles. How are you seeing them applied in the world around you? What can you learn from them? How are you applying them?
Read moreGreat Service Requires Constant Attention
I am a fan of great service. When I see it exemplified I try to share it. For example, QuikTrip does a great job #winning. Another company that has always impressed me is Discount Tire. They always greet me right away. They fix my tires for free when repairable. They give me a free air check when my tires are low. All of this even on tires not purchased from them. WOW! They never give me problems when I need tires rotated or tires replaced under warranty that I did purchase from them.
Read moreYou Can't Handle the Truth
A woman and her son were entering the Subway as my daughter and I were getting out of the car. My daughter uttered, "Hoochie Mama" under her breath. I chastised her for being inappropriate. Her response to me was, "Well she is." Granted the woman was probably in her late forties, had on 5 inch heels, booty shorts and next to nothing for a top with her adolescent son in tote. Sadly, my daughter was right.
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